Help center

How can we help?

Everything you need to set up and run booking on your Webflow site. Can’t find it? We reply within one business day.

Getting started

Install WhenTap on your Webflow site →Map a CMS Collection to bookable services →Set staff hours and buffers →Add the booking widget to a page →

Bookings & calendars

How timezones and DST are handled →Connect Google or Outlook (two-way sync) →Email and SMS reminders →Cancel, reschedule, mark no-show →

Payments

Connect your Stripe account →Charge for a service or take a deposit →Refunds and cancellation windows →Why we take 0% of your bookings →

The CMS wedge

How CMS sync works (both ways) →Auto-mapping Collection fields →Writing bookings back as CMS items →Real-time updates via webhooks →

Plans & billing

Compare plans and limits →The 14-day free trial →Founding 50% offer →Cancel or change plan →

Trust & legal

Privacy policy →Terms of service →Data Processing Addendum (GDPR) →Refund policy →

Still stuck?

Email a human or send us the details and we’ll get you sorted within one business day.

Contact us support@whentap.com